customer-experience-caixabank

CAIXABANK | 50 CASES OF SUCCESS IN CUSTOMER EXPERIENCE

OFFICE STORE: A BANK OFFICE THOUGHT BY, FOR AND FROM THE CUSTOMER

Caixabank has been working for years on the evolution of the banking office with a clear objective: to give more value to the client, dedicating the time of the manager to the people, to improve their customer experience.

Hence the concept of Office Store, which brought together innovative aspects, incorporating new technologies. Through this, the proximity was still present with a clear orientation towards the 21st century, with more means and tools and enhancing a differential experience.

Access the full success story.

Share: